A Note on Booking: Let's Get Real About Appointments

Hey everyone, let's talk about scheduling your next salon visit. I know it can be frustrating to call and not get an immediate answer, but there’s a real person behind this business, and I'm likely elbow-deep in a client's hair when you call. My focus has to be on the person in my chair, giving them the best service possible.

So, let's make a deal: I'll do my best to give every client my full attention, and you'll help me by using a more modern way to book.

1. Stop Walking In: Walk-ins are a thing of the past. I am actively working on clients and can’t stop in the middle of a delicate color process or intricate braids to squeeze you in. It’s not fair to the client I’m with, and it often leads to a long, uncertain wait for you.

2. Use Online Booking: This is the most efficient way to book. My online system is available 24/7. You can see my real-time availability, select your services, and get a confirmed spot instantly.

3. Call or Text, But Be Patient: If you prefer to call or text, that's fine—just understand that I'm likely with a client and won't answer immediately. Please leave a message or send a text with your full name, the service you want, and your preferred dates. I'll get back to you as soon as I can.

4. Book in Advance: If you're looking for a popular time slot (like a Saturday morning) or a long service (like braids or color), you need to book at least a week or two in advance. I often have repeat clients who book months ahead.

5. Be Ready to Pay: A deposit is required to secure your appointment. This isn't about distrust; it's about respecting my time and business. The deposit protects my schedule, especially if there's a last-minute cancellation or no-show.

6. Communicate if You're Late: Things happen. If you're going to be late, text me. A simple message allows me to adjust my schedule. If you are more than 15 minutes late, we may need to reschedule your appointment or adjust the services to stay on schedule.

7. Trust the Process: Avoid making multiple calls. The online booking system is always up-to-date and reflects the most accurate availability. Trust the system and book online—it's the fastest way to get a confirmed spot.

Your time is valuable, and so is mine. By following these simple steps, you can help me provide the best possible service and ensure your next hair day is stress-free and seamless. Thank you for your cooperation and for valuing my time and expertise. I look forward to seeing you soon!