FAQ

Personalized consultation, introduction to Synergi Hair Care Systems, at home maintenance plan and our Synergi Signature MY Style Shampoo & Style service. 

We do not offer consultation-only appointments at Synergi except for color, which is not performed on new clients. To assess the hair, it is best to see what the hair is doing once shampoo'd, blown-dry and lightly straightened, per our Signature Synergi My Style system. 

Synergi Salon uses Synergi Products exclusively and WELLA semi & permanent color system.

Journey to ME appointments are typically completed within an hour and a half. There are occasions when services may require more time. If you have time restraints, include a note with your appointment AND notify your stylist as soon as you arrive. We will try to accommodate your schedule, but it may be necessary to consider rescheduling your appointment.

If your hair requires additional time past our service standard, there is an upcharge of $25 charged in 30 minute increments. Your stylist will notify you as soon as possible into the service.

Clients visiting Synergi for the first time should book the Journey to ME appointment. Failing to book the proper appointment as a NEW Client will result in the proper charge being billed and collected at CHECK IN.

Yes, Synergi does service Little Girls age 7-12 years. An adult must accompany the child at check in and check out. Due to potential cause of harm, Synergi kindly requests NO CHILDREN in the salon UNLESS being serviced.

Yes, little girls sometimes have more hair than adults! Their hair has a story too and we need to hear it. Book the Journey to New Little ME appointment to get the right start!

All of our Stylists service Little Girls. Their availability is visible online or ask the receptionist when calling our front desk.

NO! We specialize in showing you how to maintain the two textures of hair while growing out your relaxer so you can be CUTE at the same time! BIG CHOP only if you insist…

Semi Permanent Color for Grey coverage is allowed on your initial appointment. Color lightening requires a consultation prior to Color service and is at the Stylists discretion. Service may be refused based on hair health or Stylist recommendation.

Yes, we chair share at Synergi! All Synergi Stylists specialize in natural hair and growing out relaxers. You can book with any Synergi Stylist after your first appointment.

All stylists offer a variety of additional services such as braids, weaves, loc maintenance to name a few. Offerings and pricing vary based on the stylist. Please check the Certified Stylist Directory for information on services provided by each stylist.

Due to the increased number of last minute cancellations and no shows, we reserve the right to collect a deposit for services booked and not completed.

No, your card will simply attach to your account profile. Unless your service requires a deposit, your card will not be charged until the completion of your service.

Synergi Salon products can be purchased at the salon, through an authorized Synergi Certified Stylist or online at https://synergisalon-com.3dcartstores.com

Synergi is CASHLESS and carries no cash on the premises. We gladly accept VISA/MC/AMEX/Discover credit cards and valid Synergi Salon gift cards/gift certificates.